Residential Feedback

Pamela Wilson
Pamela WilsonResident, Oakeshott Ave, Naphill
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Most companies probably get flooded with complaints, but I would like to congratulate you on your staff. The guys that were working at Oakeshott Ave, Naphill worked really hard and tried to make it as pain-free as possible for the residents (I'm sure not all residents appreciated that).

My parents are at Lacey Green and the same guys were working up there + others, and again, very good work ethic, friendly and efficient. Well done Diban!
Rob Hare
Rob HareResident, Hyde Heath, Bucks
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I just thought I would send a message to praise the team that have been working in my area (road) installing fiber optic infrastructure to all of the houses. I just wanted to say that the guys working here have been really polite, always have a smile, very helpful (always allowing access in and out of roads and driveways).

It would be a stretch to say that it's been a pleasure to have a team dig a trench outside my house with pneumatic tools, disc cutters and mini diggers, but they have done everything possible to make things as bearable as possible. They are fast (really hard workers), the quality of the work is high, they use water to keep the dust down and always clear up at the end of the day.
Ms Lynsey Young
Ms Lynsey YoungHeadteacher, Roebuck Academy
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I am writing this letter of recommendation for Diban Ltd. They have recently completed an area of block paving for a new sensory garden at Roebuck Academy.

We were highly impressed with their hard work, punctuality and the high-quality of the finished pathways. Given there were no straight edges along the pathways, they completed the job with diligence and attention to detail. During the time in which works were completed, there was always a high standard provided as well as leaving the working area clean and tidy at the end of every shift.

We would not hesitate to recommend their services for similar jobs.
Tammie Cousin
Tammie CousinOnboarding Experience Advisor, Gigaclear
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I have had some lovely feedback about our contractors from a resident of LU7 and she wanted me to pass it on.

She said the team were wonderful, lovely and kind. They were very accommodating.

She also advised that the team left the place spotless! 😊
Anne Ward
Anne WardChair, Belsize Grove Tenants and Leaseholders Association
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I am writing to say a very big thank you to you and to Diban from the residents of 5 - 7 Belsize Grove for your very generous gesture.

Deian Laza and his team did a wonderful job in installing a paved area for our much beloved communal back garden. They completed the job in the three days as estimated, were efficient, friendly and really took care with the detail and clearly took pride in their work.

We will be reusing the soil excavated for our herbaceous beds (mixed with compost) and we have been utilising pieces of the turf to stop up the foxholes which have been a serious nuisance.

Our residents' Association has been trying to realise this project for more than 2 years, so as you may imagine we are absolutely delighted to have our new seating and barbecue area. I am also copying the Camden Council officers who kindly facilitated the contact with Diban.

Thank you again, everyone!
Christine Scott
Christine ScottResident, Lavender Way
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Your company did quite a lot of work in our road (Lavender Way, Hitchin, Herts) a few weeks ago. I would just like to pass on my thanks to the men who worked here.

They worked so hard in very hot temperatures and for long hours. The disruption was considerable but they were always extremely polite and courteous.

I hope you can thank them from me.
Nicola Ranjit
Nicola RanjitResident, Lincoln Place
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I don't normally do this sort of thing but I thought it important to let you know that your team working in the Lincoln Place area (OX9 2ER) over the last couple of weeks have been really efficient, courteous, helpful and accommodating and I urge your managers to please extend a big thanks to them.

Given they have been working in a tight built up environment with lots of house entrances and cars, they are doing really well and are getting the job done at pace.

Good work!
Ann Smith
Ann SmithResident, Hampden Avenue
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As I don't know who the contractors are who are working in Hampden Ave., Thame, OX9 2DT, I can't contact them. I only wanted to say that the group we have in this avenue are really good, polite and very helpful.

I know on our local Facebook, there have been comments about mess, people can't get on or off driveways etc. Well, the lads we have here are very observant in letting people on and off drives, and not blocking roads. They tidy up every evening before they go home and it's always dark when they leave.

So, if you have complaints, I wanted to stick up for them!
Diana Milner
Diana MilnerResident, Primrose Hill Park
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I would like to express my appreciation for the beautiful and very practical new hoggin surface that was laid a few weeks ago by the Regents Park rd, surrounding the Primrose Hill park. I visit the park every day with my dogs and we all love it, and it looks very smart.

The works were carried out in a very efficient and professional manner, and with beautiful results.

Thank you very much indeed.